New platform automates dispatch, solutions after-hours calls, and consolidates buyer messages from WhatsApp, SMS, e-mail, and cellphone right into a single inbox

Operating a subject service enterprise has all the time meant managing two issues without delay — the work within the subject and the coordination behind it. For many HVAC, plumbing, and electrical contractors, the second half nonetheless runs on cellphone calls, whiteboards, and one particular person holding all the things collectively of their head.

FieldCamp was constructed to vary that.

FieldCamp is an AI-powered subject service administration platform that automates the complete operations layer — dispatch, scheduling, buyer communication, and job reserving — so contractors can concentrate on the work, not the coordination behind it.

One Inbox for Each Buyer Channel

“Your buyer known as, texted, and WhatsApped about the identical job. FieldCamp retains it in a single place.”

In 2026, prospects don’t talk on one channel. They name, textual content, e-mail, ship WhatsApp messages, and DM on Instagram — typically about the identical job, generally on the identical day. Most commerce companies are checking two of these channels and lacking the remaining.

FieldCamp’s Unified Inbox pulls each inbound buyer message right into a single display screen, threaded by buyer, no matter the place it got here from.

Supported channels:

• WhatsApp Enterprise
• SMS and iMessage
• Telephone calls (transcribed in actual time, audio connected)
• E mail
• Instagram Direct Messages
• Fb Messenger
• Internet kind submissions

When a returning buyer calls, their full job historical past, previous visits, and notes are seen earlier than the decision connects. No switching apps. No missed messages. No reserving the identical job twice.

What this implies for contractors: Each buyer interplay — throughout each channel — is tracked, seen, and searchable in a single place. Nothing falls by way of the cracks.

AI That Completes the Job Reserving — Not Simply the Response

Most subject service software program captures a message and waits for somebody to behave on it. FieldCamp’s AI goes additional — it completes the complete buyer transaction with out workers involvement.

Here’s what that appears like in apply:

A house owner sends a photograph of a leaking water heater over WhatsApp at 10 PM. Earlier than anybody on the staff sees it, FieldCamp has already:

1. Learn the picture and recognized the job sort
2. Pulled the shopper’s full historical past and handle
3. Calculated an estimate from the service catalog
4. Discovered an out there slot that matches the staff’s schedule
5. Chosen the suitable technician by talent, certification, and proximity
6. Despatched the shopper a confirmed reserving with the appointment particulars

Whole time: underneath 30 seconds. Zero workers involvement.

A staff member can step in and take over at any level. Till then, the AI handles it — by way of the identical channel the shopper used, with no seen handoff.

Key truth: FieldCamp’s AI reserving agent handles the complete transaction throughout WhatsApp, SMS, e-mail, Instagram, Fb Messenger, cellphone, and net types — finishing quote, dispatch, and affirmation and not using a human within the loop.

AI Dispatcher — The Proper Technician, Each Time

Sending the fallacious technician to a job — fallacious certification, too distant, already overbooked — is without doubt one of the commonest and most avoidable prices in subject service operations.

FieldCamp’s AI Dispatcher eliminates that downside.

It evaluates each open job towards each out there technician — expertise, certifications, real-time location, present workload, and fuel-efficient routing — and builds the complete day’s schedule robotically. When an emergency name is available in mid-afternoon, it doesn’t simply add the job to the board. It reshuffles the complete schedule in seconds, rebalancing the staff so no technician is overstacked and no job will get delayed.

What contractors are reporting:

• Common month-to-month saving of $3,200+ in comparison with operating a full-time dispatcher
• Fewer misrouted jobs
• Shorter drive occasions throughout the staff
• No extra handbook reshuffling when the day adjustments

FieldCamp’s AI Dispatcher is obtainable as a standalone product beginning at $199/month with no per-seat charges. Small groups begin free. The dispatcher can be out there on Microsoft Market.

AI Receptionist — The Telephone That By no means Goes to Voicemail

An after-hours AC name in July. A plumbing emergency on a Sunday morning. A buyer calling at 7 AM earlier than the workplace opens.

For commerce contractors, a missed name is usually a missed job — as a result of the shopper calls the following enterprise within the search outcomes.

FieldCamp’s AI Receptionist solutions each inbound name, across the clock. Up to date in June 2026, model 2 now operates with full job context:

• Reads caller historical past earlier than selecting up — returning prospects by no means need to repeat themselves
• Handles rescheduling end-to-end — no switch to workers required
• Processes estimate approvals and triggers the following workflow robotically
• Manages complicated calls — accents, interruptions, and multi-part questions dealt with precisely with an up to date language mannequin

The AI Receptionist doesn’t route calls to a voicemail field. It completes the interplay.

25 AI Brokers Operating within the Background

Past the inbox, the dispatcher, and the receptionist, FieldCamp ships 25 pre-built AI brokers that run robotically on schedules and triggers — no code, no configuration staff required.

Every agent logs each motion it takes and flags any determination that wants human approval. Every thing else runs with out intervention.

For HVAC, plumbing, and electrical operations: this implies collections follow-ups exit robotically, estimates are drafted earlier than the workplace opens, and the dispatch board is prepared earlier than the primary technician clocks in.

Constructed for the Trades. Prepared for Scale.

FieldCamp is purpose-built for HVAC, plumbing, and electrical operations — from multi-tech outlets managing rising subject groups to enterprise contractors operating large-scale service operations.

The platform helps 5 languages — English, Spanish, French, Arabic, and Thai — making it one of many few subject service administration instruments constructed for multilingual subject operations from day one.

Setup takes underneath half-hour. Jobs may be imported by CSV or synced from an present subject service administration platform. No full system alternative required.

What Contractors and Operators Are Saying

“We constructed FieldCamp for contractors who need the operation to run itself — dispatch, buyer calls, job reserving — dealt with robotically whereas the staff is targeted on the work,” Jeel Patel, CEO, FieldCamp

Pricing and Availability

Incessantly Requested Questions

What’s FieldCamp?
FieldCamp is an AI-powered subject service administration platform for HVAC, plumbing, electrical, and residential service contractors. It automates dispatch, scheduling, buyer communication, and job reserving.

How does FieldCamp’s AI Dispatcher work?
The AI Dispatcher evaluates each open job towards each out there technician — matching by expertise, certifications, location, and workload — and builds optimized each day routes robotically. It reshuffles the schedule in actual time when new jobs are available in.

What channels does FieldCamp’s Unified Inbox help?
WhatsApp, SMS, iMessage, cellphone calls, e-mail, Instagram DMs, Fb Messenger, and net types — multi function display screen, threaded by buyer.

How rapidly does FieldCamp full a reserving?
FieldCamp’s AI reads the inbound message or picture, calculates an estimate, selects the suitable technician, and sends the shopper a confirmed reserving in underneath 30 seconds.

Is FieldCamp just for small contractors?
No. FieldCamp is constructed for HVAC, plumbing, and electrical operations at each scale — from rising multi-tech outlets to enterprise subject service contractors.

What does FieldCamp value?
Small groups begin free. Full platform plans start at $199/month with no per-seat charges.