FAQs // Mixergy X cylinders 

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FAQs // Mixergy X cylinders 


FAQs // Mixergy X cylinders 

Mixergy good scorching water cylinders supply a technique to warmth and handle scorching water, however installers and their clients might have questions on how they work, and tips on how to get essentially the most out of their system. Roy Fugler, Product Coaching Supervisor at Mixergy, solutions a number of the most typical buyer questions. 

Q. How power environment friendly is a Mixergy cylinder?
Most properties solely use about 50% of their cylinder’s capability, however conventional cylinders warmth all of the water directly. Not like most cylinders that warmth water from the underside up utilizing coils or an immersion heater on the backside of the cylinder, Mixergy cylinders use thermal stratification to make storing scorching water extra power environment friendly. Merely put, thermal stratification is the results of warmth rising; scorching air rises above cooler air and scorching water floats on high of cooler water. The realm between the cold and hot sections of water is called the thermocline. 

The Mixergy cylinder begins by heating a small quantity of water, both with an immersion heater (direct fashions) or a coil (oblique fashions), on the high of the cylinder after which rising that quantity of scorching water downwards.  

A sensor strip within the cylinder lets the consumer know precisely how a lot scorching water is out there. Utilizing thermal stratification and good expertise, solely the required quantity of water is heated, decreasing warmth losses, and the water will get to the specified temperature faster. 

The Power Saving Belief’s unbiased check report states that the Mixergy cylinder can reduces gasoline consumption by as a lot as 21% in comparison with a traditional scorching water cylinder, with a median discount of 12%. 

Mixergy’s automated schedule management makes use of machine studying to be taught the utilization profile and adapt the recent water schedule to save cash on the consumer’s payments – usually 25-40%.

Q. What sizes of Mixergy cylinders can be found?
Mixergy cylinders can be found in varied sizes, starting from 120litres to 500litres, to swimsuit completely different family’s wants. The suitable capability may be chosen based mostly on the family’s scorching water demand. Direct and oblique variations can be found in each commonplace and slimline designs. 

Q. What {qualifications} are required to put in Mixergy cylinders?
Mixergy cylinders have to be put in by a certified plumber or heating engineer with G3 certification. We additionally supply a spread of face-to-face and on-line coaching programs and our technical assist group is out there, ought to further help be required.

Q. Do the cylinders work with warmth pumps?
Sure, they do. Mixergy cylinders are warmth pump prepared, whether or not connecting to an current warmth pump, or planning so as to add a warmth pump at a later date. The Mixergy warmth pump package connects to each air and floor supply warmth pumps and maintains the effectivity of the warmth pump because it avoids partially heating the cylinder. The warmth pump package can enhance the Coefficient of Efficiency (CoP) by 5-10% of the warmth pump by having a extra environment friendly warmth switch by means of the plate warmth exchanger. 

Q. Can I take advantage of a combi boiler to warmth the water?
Sure. You’ll be able to join the Mixergy cylinder to the central heating loop, changing the combi boiler right into a system boiler.

Q. Can I take advantage of a couple of warmth supply to warmth my water?
Sure, Mixergy cylinders may be heated utilizing varied power sources comparable to gasoline/oil boilers, electrical, photo voltaic PV, photo voltaic thermal, or warmth pumps. 

Q. Can Mixergy cylinders additionally ship area heating?
No, Mixergy cylinders are particularly designed for decent water supply and will not be appropriate for area heating purposes. 

Q. Is a minimal circulation price required for the Mixergy cylinder?
No, however for unvented installations, we suggest a circulation price of 20 litres per minute for optimum efficiency.

Q. Can I management the Mixergy cylinder remotely?
Sure – utilizing the Mixergy app. The app will inform you how a lot scorching water is within the cylinder, what the temperature is, what it’s costing and the way a lot area is left. It may be used to spice up the cylinder to supply 100% scorching water whether it is all of a sudden required and to alter the temperature. A day by day schedule may be set to make sure scorching water is out there when wanted, and likewise a vacation mode, for setting departure and return dates and the temperature required whereas away.

Q. How does machine studying work?
Mixergy’s machine studying adapts to the family’s behaviour, tariff settings, and the climate to optimise its heating schedule. It ensures scorching water is out there when it’s wanted, whereas heating it on the best and cost-effective instances. The cylinder will begin to be taught when the consumer needs scorching water and can begin to present it. For instance, it should guarantee there’s scorching water accessible for a bathe each morning at a specific time. If the consumer performs sport on a specific night each week, it should be taught the routine and guarantee there’s scorching water accessible on that night each week.  

Q. How does it join with my tariff?
By strategically heating water throughout off-peak hours when power costs are decrease or when renewable power sources like wind and photo voltaic are plentiful, Mixergy cylinders not solely scale back prices for the family, but additionally contribute to a extra sustainable power grid. Sensible tariffs are simple to arrange by means of the app and may also help save much more on power prices. Customers on a British Fuel mounted tariff can benefit from Mixergy Additional, which credit their account with £40 over a 12 months.  

Q. What about frost safety?
Necessary for the winter months, the cylinders have built-in frost safety. That is particularly essential when put in in an unheated loft or storage. The cylinder’s good expertise frequently screens the inner temperature, and if the water on the backside of the cylinder drops beneath 5°C, it should robotically warmth up the water to stop freezing. This offers peace of thoughts for the tip consumer, figuring out that their scorching water and heating system is protected against freezing, even when they’re away from house. 

Q. Does the Mixergy cylinder include a guaranty?
Sure, Mixergy cylinders include a 25-year guarantee, whereas peripheral parts and electronics include a 3-year guarantee. The guarantee is activated when the cylinder is registered through the Mixergy App.

Q. What’s one of the best ways to take care of the Mixergy cylinder?
Common upkeep is minimal, however it’s really useful to control the system by means of the Mixergy App. The cleaning cycle robotically helps stop points like legionella. We suggest you perform an annual service in your buyer to make sure optimum efficiency.

Q. How is possession transferred?
If the home-owner is transferring home, possession is definitely transferred to the subsequent resident. Merely press and maintain the increase down and energy buttons for 15 seconds to disassociate the present account. The brand new proprietor can then register the cylinder by means of the Mixergy App.

Q. The place are Mixergy cylinders manufactured?
Mixergy merchandise are proudly designed and manufactured within the UK.