From urgent to empty cleansing and much more in addition to, RIDGID merchandise are designed to make sure installers can work effectively and successfully. PHPI caught up with Paul Morrow, Nation Supervisor UK & Eire, RIDGE Device UK, to search out out extra concerning the firm’s options and the assist it could possibly present to busy plumbers.
Q. With many plumbers working alone or as a part of a small crew, assist from product producers could be a lifeline – particularly when out on a job and one thing goes awry. What sort of assist is offered from RIDGID?
One of the vital essential issues is to make use of one of the best device answer for the job. Not the one with probably the most options, not probably the most or least costly, however one of the best device for the job. The vary of merchandise obtainable for plumbers is huge and number of probably the most acceptable device can generally contain many hours of analysis, which very often plumbers don’t have the required time obtainable to make a completely knowledgeable determination. That is the place RIDGID can assist. The gross sales crew are an skilled group who’ve had all of the tough query requested up to now, from jobs all around the UK and Eire. The RIDGID crew can advise on the present greatest answer, contemplating the fixed move of recent merchandise getting into the commerce counters to make jobs faster, cleaner and safer.
The acquisition of a RIDGID device is just the start. You then turn out to be one of many proud house owners of a high quality device which can final a lifetime. If, as does occur every now and then, you might have bother utilizing our merchandise, the gross sales crew can be found for technical assist everytime you want them. Usually a dialog on the cellphone is sufficient to resolve an operational concern, or if a extra detailed rationalization is required, we are going to journey to your location to conduct a full demonstration and be sure you’re getting probably the most worth out of your device.
Q. Can plumbers register merchandise to obtain any enhanced advantages?
Sure, there’s a product registration part on RIDGID.eu/gb the place each product might be registered. This creates a report of your buy and prompts a full Lifetime guarantee. All RIDGID instruments are warranted to be free of fabric and workmanship defects. Ought to your device ever malfunction from defects in workmanship or supplies, we are going to restore or exchange the device freed from cost. By registering your product, you additionally will probably be stored updated with the most recent new merchandise as they’re launched, making you one of many first to know!
Q. The corporate has lately launched a brand new press becoming device, the RP 115 Micro. Are you able to inform us a bit extra about it please?
The vary of Press Instruments has been strengthened once more with the introduction of the world’s smallest and lightest answer for Cu pipes as much as 28mm and plastic/ multilayer pipes as much as 32mm. Particularly focussed on the home plumber and designed in a compact housing, it lets you attain into confined areas like beneath floorboards or into tight cabinets with ease.
Powered by a 12v Li-Ion battery, press fittings might be made in three seconds, even when the pipe is moist. At simply 1.3Kg it’s a straightforward one-handed operation. M & V jaws for Cu and U & TH jaws for plastic pipes can be found for the compact device. No bare flames make press the most secure answer particularly for loft areas or council owned jobs, and now the scale of the device has decreased, offers an actual various to solder joints.
Q. One other space wherein RIDGID is more and more identified is drain cleansing, notably the FlexShaft vary of options. Are there any new options for plumbers to concentrate on right here?
The Flexshaft has been revolutionary in cleansing blockages and normal pipe upkeep to maintain the water free-flowing as in the event that they have been new. There are two established fashions K9-102 for 1-2” diameter pipes and K9-204 for 2-4” diameter pipes. Each work by attaching a battery drill to a central shaft (eliminating any distant energy necessities or trailing leads).
When the drill is operated, it spins an inside central cable which in flip spins a sequence knocker which reaches wall-to-wall throughout the pipe. As its the inside core that’s transferring, the outer sheath serves as a protecting jacket, ensuring you don’t trigger any harm to white porcelain or traps. With a spread of as much as 15m, it offers a compact answer for fixing most of the regular home blockages.
What’s new and really thrilling in case you’re a plumber is the launch of a mini Fleshaft model referred to as K9-12. It operates the identical manner because it’s larger brothers however is a fraction of the scale. With 9m of cable and nonetheless dealing with 1-2” pipes, its good for smooth blockages and pipe cleansing. It even protects itself with a built-in clutch – stopping any harm to the cable if a tough blockage is encountered. Because the cable is contained inside a sealed housing, there’s no drips to fret about as you carry it over your prospects new cream carpet! At 3.8Kg and never a lot larger than a laptop computer bag, it’s an thrilling new product launch.
Q. How can a plumber see these merchandise in motion. Does RIDGID present any demonstrations, have a demo van or attend any commerce reveals?
If you wish to see the RIDGID merchandise in motion there’s just a few methods you may expertise it. The RIDGID YouTube channel is a good useful resource with movies displaying the primary options and time saving methods and ideas. Have been additionally on social media Instagram Fb & LinkedIn the place we publish and likewise re-post finish customers genuine video content material.
We’ve demonstration autos which we arrange exterior commerce counters the place you may focus on your necessities with our pleasant gross sales crew, strive the merchandise hands-on and get some actual technical recommendation.