Early Information Reveals Max Clients are Outperforming Friends at Key Phases of the Job Lifecycle, Rising Name Reserving Charges Whereas Closing Extra Jobs
ServiceTitan (Nasdaq: TTAN), the software program platform that powers the trades, has launched combination efficiency information from ServiceTitan’s Max, its flagship package deal. Max is delivering early measurable outcomes throughout the job lifecycle by automating and optimizing key levels from lead era and dispatch, subject execution, technician income, and extra.
“Seeing our early Max prospects attain new ranges of development is the belief of ServiceTitan’s founding imaginative and prescient to rework the lives of hardworking contractors by serving to them effectively develop income,” stated Vahe Kuzoyan, President and Co-Founder at ServiceTitan. “From day one, we imagined a world the place technicians centered on serving prospects within the subject, house owners centered on enterprise outcomes, and ServiceTitan dealt with the entire operational complexity in between. Max and the Agentic Working System carry this to life via true end-to-end workflows, the place people and AI brokers accomplice collectively seamlessly, giving contractors the liberty to scale with effectivity whereas focusing fully on their craft.”
Max by the Numbers
ServiceTitan information exhibits that companies on Max are seeing significant enhancements relative to pre-Max efficiency baselines resulting in sooner income development than comparable companies not on Max. Name reserving charges are up over 500 foundation factors versus friends, and shut charges are up over 1,000 foundation factors versus friends.
Finish-to-Finish Automation in Observe
Max orchestrates end-to-end automation for trades companies. What used to require guide coordination can now be managed intelligently by human groups working in tandem with AI brokers, positioning each participant to deal with what they do greatest.
AI brokers inside Max can detect obtainable capability and routinely throttle demand era to fill capability. Specialised voice brokers reply inbound calls and guide appointments, whereas seamlessly escalating to a human name heart supervisor when wanted. Within the subject, technicians deal with the client by diagnosing issues and offering an distinctive expertise, whereas an AI agent routinely generates personalized quotes. By unifying information throughout ServiceTitan, Max makes each handoff frictionless, leading to a sooner, smarter, and extra dependable operation all on a single platform.
Adopting Max
Since launching, Max has seen robust adoption. Places on Max greater than doubled in ServiceTitan’s first fiscal quarter ended April 30, 2026, and ServiceTitan expects to proceed rising Max as onboarding capability will increase to satisfy demand.
For Crew Rooter, a residential plumbing firm in Solar Valley, California, Max has supported enhancements in operational efficiency. On-line reserving conversions rose from 61% to 66%, and the corporate reported its highest-revenue month in 9 years in December 2025. Since adopting Max, Crew Rooter has additionally seen a year-over-year income improve of 18%, and a 39% improve in its common ticket dimension year-over-year.
Eduard Arakelyan, CEO of Crew Rooter, instantly acknowledged the importance for the trade.
“As quickly as I noticed a Max demo, I knew this was the long run. That is how AI and automation are going to rework our trade,” stated Eduard Arakelyan, CEO of Crew Rooter. “Whereas our techs stay the center of our subject operations, each course of main as much as that time is turning into extra environment friendly. It’s getting extra environment friendly by the day, and our income development is the proof. We’re all in. For us, it’s Max or nothing. Midway is simply midway.”
Max is presently in restricted launch, and ServiceTitan prospects can apply for early entry. For extra info, go to: https://www.servicetitan.com/max