Loyalty programmes may help plumbers grow to be nearer to manufacturers while incomes rewards for putting in qualifying merchandise. PHPI caught up with Jamie Cox, Technical Coaching and Occasions Advertising and marketing Supervisor at Aqualisa, to find extra in regards to the firm’s Installer Join scheme.
Q. Why has Aqualisa launched an installer loyalty programme?
We have now launched the Installer Join loyalty programme to recognise, reward and assist the skilled installers who play a significant function in representing our model and becoming our merchandise.
We’re providing a complete host of advantages from precedence assist cellphone line to a straightforward to entry on-line eLearning guides throughout our ranges of merchandise.
We wish to have interaction with our installer base recurrently to assist with adjustments within the business and attempt to give again to people who advocate for our merchandise.
Q. What are the important thing options of Installer Join?
We’re providing free coaching and data on our sorts of bathe know-how, precedence installer customer support quantity, the possibility to earn out of your qualifying installs in addition to the potential to spice up your small business by turning into featured on our ‘find an installer’ web page.
Q. Coaching is a key subject for a lot of plumbers – what sort of coaching is offered?
We shall be providing 15-20 minute eLearning guides by way of our platform which will be paused and re-visited at any time in addition to the chance to go to our state-of-the-art manufacturing facility in Wolverhampton for extra hands-on coaching and unique glimpses of our new merchandise.
We can even be operating Installer based mostly FAQs and content material assist.
Q. What different assist is offered?
We have now a devoted electronic mail tackle, precedence assist contact quantity, 1-1 devoted discipline service engineer assist and we’re additionally launching a joint go to possibility in order that we will ship an Aqualisa employed engineer to assist put up set up, this could possibly be checking after your first set up or supporting with any potential issues.
Q. How does a plumber gather factors?
We have now moved away from a points-based system as this will grow to be difficult and have a quite simple 10 qualifying product set up & guarantee registration = 1 freed from cost product. These are made up of 5 merchandise from our Sensible, Mixer and Electrical bathe vary. The extra qualifying merchandise you match and register the extra free merchandise you may earn.
Q. What sort of rewards and merchandise might plumbers earn?
We provide a welcome pack after getting gone by our information to the platform which features a branded t-shirt, bag, water bottle and carpenters’ pencil after which you’re free to register and earn as many free merchandise as you need.
Q. How can a plumber be a part of Installer Join?
To get entangled with Installer Join click on right here.