Glow-worm has launched the MiGo Xpert cell app, designed to give installers entry to elevated connectivity and distant monitoring, and the power to supply further ranges of customer support.   

Utilizing the MiGo Xpert cell app, Glow-worm installers can now remotely monitor their prospects’ heating programs, overview efficiency information, fault code historical past and the prospect to supply diagnostic insights to prospects. For a system to be added to MiGo Xpert, a Glow-worm boiler should be put in with the MiGo Hyperlink web gateway along with one of many appropriate controls, MiSet, MiGo Choose or Climastat Choose.  

The MiGo Xpert app can be utilized with a wise telephone and there’s no cost for installers to make use of it. Installers will want an energetic Glow-worm Membership Power account, which will be created utilizing the hyperlink discovered on the MiGo Xpert web site, or straight on the Glow-worm Membership Power web site or app.  

Mark Wilkins, Know-how & Options Portfolio Director, commented: “Glow-worm’s connectivity providing already supplied an reasonably priced means for patrons to get into sensible heating controls, permitting them to view and management their heating utilizing the MiGo Hyperlink app. The addition of MiGo Xpert now widens this enchantment even additional, by giving installers entry to the broader alternatives sensible controls can supply too, by higher connectivity and visibility of how the shopper’s boiler is working.   

“Having the ability to go over and above could make such a distinction to customer support and maintain prospects coming again. Distant entry that may assist maintain a prospects’ heating system working easily, spot points earlier than they change into an issue, and assist guarantee installers have the best merchandise on the van when one thing does want fixing, is a key a part of this.”